Privacy Policy

Orionstack Labs - FZCO ("Orionstack Labs", "we", "us", or "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Policy describes how we handle information in connection with your use of our website at orionstacklabs.io (the "Site").

By using the Site, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.

01 Who We Are

The Site is operated by:

Orionstack Labs - FZCO acts as the data controller for any personal information processed in connection with the Site, in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data ("UAE PDPL") and applicable regulations of IFZA.

02 Information We Collect

The Site is an informational corporate website. We do not operate user accounts, e-commerce functionality, contact forms, cookies, or analytics or tracking tools on the Site.

We collect personal information only when you voluntarily contact us, for example by sending an email to info@orionstacklabs.io. In that case, we may receive:

• Your name and email address;
• The content of your message and any information you choose to include in it;
• Any attachments or documents you voluntarily provide.

We do not knowingly collect personal information automatically through cookies, web beacons, analytics scripts, or similar tracking technologies on this Site.

03 How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries, requests, or correspondence;
• Communicate with you about our company, activities, or potential business relationships;
• Comply with applicable legal, regulatory, or contractual obligations;
• Protect our legal rights and the security of our business.

We do not use your information for automated decision-making, profiling, or targeted advertising.

04 Legal Basis for Processing

We process personal information on the following legal bases under the UAE PDPL:

• Consent — when you voluntarily submit your information to us by email;
• Legitimate interest — to respond to inquiries and maintain business correspondence;
• Legal obligation — where processing is required to comply with UAE law or regulatory requirements.

05 Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• With service providers who support our business operations (e.g., email hosting), acting under confidentiality obligations;
• With regulatory authorities, courts, or government bodies where required by UAE law;
• In connection with a corporate transaction such as a merger, acquisition, or transfer of assets;
• With your explicit consent for any other purpose.

06 Cookies

The Site does not use cookies or similar tracking technologies to collect information about your browsing behaviour. If this changes in the future, we will update this Policy and, where required, request your consent.

07 Data Retention

We retain personal information you send us only for as long as necessary to address your inquiry and fulfil the purposes described in this Policy, or as required by applicable UAE law, after which it is securely deleted or anonymised.

08 Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

09 International Transfers

Orionstack Labs - FZCO is based in the United Arab Emirates. If personal information is transferred outside the UAE, we take reasonable steps to ensure it receives an adequate level of protection consistent with the UAE PDPL.

10 Your Rights

Subject to the UAE PDPL, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, where applicable;
• Withdraw consent to processing at any time, where processing is based on consent;
• Object to or request restriction of certain processing activities.

To exercise any of these rights, please contact us at info@orionstacklabs.io. We will respond within a reasonable timeframe in accordance with applicable law.

11 Children's Privacy

The Site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the Policy was last revised. Continued use of the Site after any changes constitutes acceptance of the updated Policy.

13 Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact: